Vivo S1 Pro is stuck or hanging on the logo, you can try the following steps to resolve the issue:
- Force restart: Press and hold the power button and volume down button simultaneously for about 10-15 seconds until the device restarts. This will force the phone to reboot and may help resolve the issue.
- Clear cache partition: Power off the device and then boot it into recovery mode. The specific key combination to enter recovery mode may vary depending on the device model, but typically it involves holding the power button and volume up or down button simultaneously. Once in recovery mode, use the volume keys to navigate and the power button to select “Wipe Cache Partition.” After the process is complete, select “Reboot System Now” to restart the device.
- Perform a factory reset: If the issue persists, you may need to perform a factory reset to resolve any software-related problems. However, please note that a factory reset will erase all data on your device, so it’s important to back up any important information before proceeding. To perform a factory reset, enter recovery mode (as mentioned in step 2), navigate to “Wipe data/factory reset,” select it using the power button, and confirm the action.
- Update the firmware: Check if there are any available system updates for your Vivo S1 Pro. Go to the device’s settings, navigate to “Software Updates” or a similar option, and check for any updates. If updates are available, download and install them as they may include bug fixes and improvements that can help resolve the issue.
If none of the above steps resolve the problem and your Vivo S1 Pro continues to hang on the logo, it’s recommended to contact the official Vivo customer support or visit an authorized service center for further assistance. They will be able to diagnose the issue more accurately and provide appropriate solutions or repairs.
2 Step If your Vivo S1 Pro is stuck on the logo and the previous troubleshooting steps did not resolve the issue, you can try the following additional steps:
- Perform a hard reset: Turn off your Vivo S1 Pro and remove the battery (if it’s removable). After a few seconds, reinsert the battery and power on the device. This can sometimes help in resolving software-related issues.
- Flash the firmware: If the problem persists, you can try flashing the firmware on your Vivo S1 Pro using the official firmware package provided by Vivo. This process requires technical knowledge and can potentially void your warranty, so it’s recommended to seek assistance from a professional or Vivo’s official support channels.
- Visit a service center: If the device is still stuck on the logo after trying the above steps, it’s best to take it to an authorized Vivo service center. They have trained technicians who can diagnose the issue accurately and provide the necessary repairs or solutions.
Remember to back up your important data before attempting any of the steps mentioned above, as they may result in data loss.
