If your JioPhone Next is stuck on the logo screen and not progressing further, you can try the following troubleshooting steps:
- Restart the phone: Press and hold the power button until the device turns off, then turn it back on again. This simple step can often resolve minor software glitches.
- Remove and reinsert the battery: If your JioPhone Next has a removable battery, power off the phone and remove the battery for a few seconds. Then reinsert the battery and turn on the device.
- Perform a hard reset: A hard reset can help resolve more stubborn software issues. To perform a hard reset on the JioPhone Next, press and hold the power button and the volume up button simultaneously for about 10 seconds until the device vibrates and restarts.
- Factory reset the phone: If the previous steps didn’t work, you can try performing a factory reset. Keep in mind that this will erase all data and settings on your phone, so make sure to back up any important information beforehand. To factory reset the JioPhone Next, go to Settings > System > Reset > Factory data reset. Follow the on-screen prompts to confirm the reset.
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If none of these steps resolve the issue and your JioPhone Next continues to hang on the logo screen, it’s advisable to contact Jio’s customer support or visit an authorized service center for further assistance. They will be able to provide specific guidance or perform repairs if necessary.
